UX expert review — a human UX review of your product
Intunio runs UX expert reviews where a human UX expert goes through your product in 20 hours, with AI support for data gathering.
Intunio is a design and development studio in Gothenburg. UX expert review is a lightweight assessment where one of our UX experts systematically goes through your product and delivers concrete feedback on the user experience.
We use AI tools to gather screenshots, flows, and context quickly. A human UX expert then makes the actual assessment against established design principles, with concrete recommendations your team can act on directly.
What's included
AI-based data gathering: screenshots, flow walkthroughs, and structural analysis of the app or site
Heuristic review: a UX expert goes through the product against established design principles (Nielsen heuristics, accessibility basics) and our experience from similar products
Prioritised observations: issues grouped by critical, high, medium
Concrete recommendations: what to fix, how to solve it, which quick wins give the most impact
Brief report: written to be directly usable, not a long list of unsorted observations
Digital walkthrough meeting: we go through the result together so your team can ask questions and prioritise next steps
The industries we most often run UX expert reviews for are SaaS, e-commerce, MVP builders, and industrial.
What it means at Intunio
UX expert review is focused entirely on user experience and design quality. It's AI-assisted in data gathering (screenshots, flows, structure), but the assessment itself is done by a human UX expert with experience from various industries and products.
For broader review that also includes technical assessment and user interviews, see Product validation. UX expert review is the faster, more affordable alternative when you want an outside UX perspective without full validation.
How we work
Three short steps, around one week in total:
Gathering
We use AI tools to systematically go through the product: screenshots of central views, mapping of flows, structural analysis. It's fast and provides a comprehensive picture for the expert assessment to build on.
Expert review
A UX expert goes through the material and the product itself, against established heuristic principles and our experience from similar products. This is where the most important observations and recommendations emerge.
Report
A brief, prioritised report with observations, recommendations, and quick wins. Written to be directly usable for design teams and development teams.
What we offer
UX expert review (around 20 hours, approx. 20,000 SEK, about 1 week): AI-based data gathering, expert review, prioritised report. Fixed scope for a defined product or main flow.
For larger products or multiple focus areas, we either do several UX expert reviews in sequence or move to Product validation, which includes user interviews and technical review.
What does a UX expert review cost?
A UX expert review costs approx. 20,000 SEK (around 20 hours at 995 SEK/h — our best price, with Team retainer). An expert review has a clearly defined scope, so we also offer it at a fixed price.
AI in our work
AI tools are included in the rate. We use Claude and similar tools for data gathering and synthesis. It's our expertise working faster.
Common starting points
Three typical situations where a UX expert review becomes relevant:
Quick feedback before release
You have a product or new version that's about to go live and want an outside look before users see it. The review points out the most urgent UX issues to fix before release.
New iteration of an existing product
You're planning a design update or feature expansion and want a UX status on today's product as a starting point for the work ahead.
Outside voice on the design
The internal team is too close to the product to see the obvious UX issues. An external expert picks up what has become invisible.
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Frequently asked questions
Intunio is based in Gothenburg, on Korsgatan 24 in the city centre. For clients in Gothenburg and Western Sweden, proximity is an important part of the collaboration. Workshops, check-ins, and informal meetings often happen on-site at your place or ours, which gives a kind of continuity that's hard to achieve with fully remote teams. It also matches our model: we become an extension of your team over time, not an external supplier.
Yes. Intunio has had continuous engagements with clients in Sweden, Europe, and North America throughout our history. We have particular experience with clients in the US and Canada, so working across time zones is part of our normal rhythm. UX expert reviews are done from our office in Gothenburg — we only need access to the product (test account or staging environment) and any background info on target group and purpose.
Product validation is broader and includes technical review, user interviews, and business perspective. UX expert review is focused entirely on UX and design quality, done by a human expert with AI support for data gathering. Product validation takes 40–80 hours, UX expert review takes 20 hours.
AI tools gather screenshots, map flows, and run structural analysis of the app or site. It's fast and provides a comprehensive picture for the expert assessment to build on. The UX assessment itself is done by a human expert — AI doesn't replace that part, it accelerates the preparation.
It covers main flows and central views of the product, reviewed against established design principles. It's not a comprehensive UX audit of every screen, but a pragmatic review that catches the most important patterns and issues.
Approx. 20,000 SEK (995 SEK/h × ~20 hours, our best price with Team retainer). Fixed scope, delivered in about a week. We also offer a fixed price for clearly scoped reviews.
Intunio Gothenburg
Intunio is a design and development studio based in Gothenburg. We help companies create digital products, apps, and systems that are easy to use and built to last.
In a UX expert review, a human UX expert goes through your product in 20 hours, always focused on concrete feedback you can start acting on right away.
Need a UX review of your product?
Tell us which product it concerns, and we'll get back to you with a setup and a timeline.